From: Will
Sent: 27 November 2011 19:17
To: help@sax.co.uk
Subject: Thank you
 
Hi,
Just wanted to say a big thank you to the chap that helped us out in Crowborough on Saturday; sorry we never asked his name, but know he plays guitar. We visited your store after a recommendation from Victoria Goodridge who rates you very highly and we we not disappointed.
 
My wife has just started sax lessons and was looking to buy her own sax. The chap was very helpful, knowledgeable and provided us with a selection of sax to chose from. After over an hour sampling the offerings my wife made her choice. It was an enjoyable way to spend an afternoon and we were impressed with your range, staff and store. The other guys were very friendly and we enjoyed the demo of the plastic sax!
 
The staff were a credit it to your company.
 
Thanks,
Will & Janette Lipyeat

 

From: David Burckhardt
Sent: 03 November 2011 14:20
To: london@sax.co.uk
Subject: Your great welcome: many thanks !

 

Dear Sax.co.uk,

I spent 2 hours at your shop last Thursday, playing a full array of tenors. I’m the one with the red sailing jacket and the swiss accent.

I was in London only for a couple of days, and couldn’t even make it to come back to finish my shortlist, being caught-up by all our other obligations.

As I’m still on the market for an upgrade for my current Mk7, I’m looking forward to come again, but not sure yet when it will be possible.

In the meantime, I’d like to thank you sincerely for your great welcome, and congratulate you for the quality of your shop. All the horns I could try were perfectly setup: I never experienced anything comparable in the past. Amazing.

Anyway, thanks again, looking forward to come back, and kind regards from Switzerland

 

David Burckhardt

Ependes, Switzerland

Alias dexdex on saxontheweb.net

 

 

From: Nick Brown
Sent: 02 November 2011 21:55
To: help@sax.co.uk
Subject: Thank You!

 

From: F FINNIGHAN
Sent: 08 October 2011 17:12
To: help@sax.co.uk
Subject: A BIG THANK YOU TO ALL

 

order no ff47nj1001362, goods delivered  unbelievably fast, and in good order, a first class service, I wish others, were half as good as yourself.                                                                         thanks again Frank Finnighan.

Name: Paul J Colberg

Sent: 27 September 2011 15:37

Email paul@ennison.fr

Message:

 

Hi,

 

I just had my first personal contact with sax.co.uk, talking to Julian.

 

What a warm welcome and competent advice! This was the best you can think of in the business.

Thanks a lot and see you soon,

 

Paul (Toulouse, France)

 

 

From: Holly Etheridge
Sent: 25 September 2011 16:54
To: help@sax.co.uk
Subject: Sakkusu tenor saxophone

From: Adam McLoughlin
Sent: 01 August 2011 19:21
To: adrian@sax.co.uk
Subject: RE: Selmer Series III

 

Hi Adrian, 

 

Great, glad everything in regards to payment is sorted now!

 

Now about the finish. Thanks for being so helpful, I'm really content with how the horn plays and I don't mind in the slightest wether it tarnishes. 

 

Earlier this year I had issues with an clarinet I'd got from another place, which cracked almost instantly and it was very difficult to get any help.

I've been a little paranoid since, so when I was unsure wether it was damage or tarnish I panicked. I have to say though you have changed that.

Honestly the best service I've had anywhere. I'll definitely be back if I ever need a horn or anything remotely related to it.

 

Thanks again, 

 

Adam McLoughlin

From: Serena Sidhu
Sent: 02 August 2011 10:13
To: help@sax.co.uk
Subject: My first ever saxophone

 

Dear All at sax.co.uk
 
I just received my first ever saxophone, and I wanted to let you all know of the excellent customer service I received.
I ordered the sax on Saturday and received it today Tuesday, not only did this arrive 2 days later but the person I spoke with over the phone was really nice and helpful. I even changed the delivery address the day it was meant to be despatched.
I would recommend you to anyone who wants to buy/ hire a saxophone.
 
Thank you once again for your excellent service.
 
Kind Regards
 
Serena Sidhu

From: Massimo Spazian
To: Jules (Sax.co.uk)
Sent: Monday, May 30, 2011 2:40 PM
Subject: Lebayle metal mouthpiece just delivered

Dear Sir ,

The mouthpiece was just delivered to me , and it's in perfect conditions .

Again , many thanks for your high level service (not easy to find today) , and please accept my Best Regards .

Massimo Spazian

 

From: Jenni Barnett
Sent: 01 May 2011 13:16
To: help@sax.co.uk; london@sax.co.uk
Subject: Selmer II

Hi Adrian

As I'm sure you could tell I had completely disengaged with my brand new Selmer II. I had spent 3 or so weeks trying to work out why my playing had gone from 'absolute beginner with potential' to 'beginner - this is absolutely and consistently awful' and zero potential. It made no sense to me at all. Every single aspect of my playing was considered in order to try and work out this situation and it greatly impacted my confidence with this instrument and me. I was crap! not an emotion I am used to experiencing. I was playing - well fighting with my sax every single evening within a disciplined and committed time table of 30 minutes no matter what - with disastrous effects.

But.... on my drive back from your London store I replayed every word you said to me and thought about how I could implement your knowledge, experience and skill to my advantage. I was actually very anxious about even taking the sax out of the case but I did as soon as I got home.

I opened up my balcony window and played my sax. I did honk and screech intermittently and annoyingly but I applied exactly what you told me. I continued to play scales until I had implemented every letter and every word of your advice. Then everything made sense and when it didn't (like I tensed up or became anxious or stressed unknowingly) I knew what I needed to do. Then I repeatedly played long notes then I combined long notes and scales. The difference was that I was now empowered with your knowledge and that meant I could exclude emotions such as "I'm no good at sax, or I can't even play a bloomin Selmer, or the Selmer is crap and or faulty." My playing sounded the best it has ever been. I was back on track.

I was so pleased with this sax session that I played a beautiful Luther Vandross ballad and I was very pleasantly surprised. I did a little honking and screeching at parts but 75% of the song was played without error. I can even say (I think) there was definite sections of my playing the song where I did not sound like a beginner. This amazing sound and tone just came out of the sax. I could not believe it was actually little ole me at the mouthpiece. I sat down took a deep breath and repeated the song. I then concluded my playing with putting a little twist practicing my scales and long notes. I cleaned my sax and made it all shiny again and I admit that was exactly how I felt relaxed and smiling and shiny.

Ebonichick has now got her groove back thanks solely to your patience and extensive knowledge experience and skill in the Saxophone World and it's official white men who can play sax can definitely Jump!!

I love both my Adrian and my Selmer II and I don't care who knows it! (please smile)

Adrian - Thank You so much.

I will visit you again soon and I so hope you will be proud of my new playing skills as evidence of your very understated and calm but professional manner combined with your technical but brilliant expertise.


My kindest regards
Jenni Barnett




 
Back to the crook and soprano. I can’t thank and recommended you and Saxophones.co enough.
The whole process, from discussing, with you and Jules, what would be my chosen soprano, planning out and actioning the financial package, the P Mauriat being delivered the day after you received my paperwork, to how blisteringly quick the curved crook was repaired and despatched back to me, simply breathtaking and totally painless.
I wouldn't have been able to afford a new soprano so soon after Christmas had it not been for the 'Loan' financial package you offer. It just makes owning a new saxophone so accessible.
As usual, it's been a pleasure doing business with yourself Jim, and Sax.co.
 
Cheers,
 
Colin Gavigan
 



 
From: andy johnstone
To: help@sax.co.uk
Sent: Thursday, February 17, 2011 4:25 PM
Subject: RE: Order Number: AJ13EQ10005749
 
Hi Guys
 
My Sax ( Trevor James Rev II Tenor in Black Nickel and Silver) and my Runyon Custom mouthpiece arrived the day after I ordered it so top marks on delivery.  I had to lower my budget significantly unfortunately and bought it on heresay and youtube demos, i must admit I was quite apprehensive buying middle of the road but I needn't have been.  The sax comes with a very solid quite impressive case, I've just spent 2 days breaking the sax  in getting some moisture about the thing and I haven't had to adjust a thing, top marks on the pre set up.  The sound was the big gamble as I want to get back to my first love of Reggae and Ska  but I have to say the Runyon with spoiler paid off with the Nickel finish ( I have a Runyon quantum on my Alto ) .  I am very very  impressed indeed and I wholeheartedly couldn't recommend you more.
 
Many Thanks
 
Andy
 
 



From: Simon Belk
To: help@sax.co.uk
Sent: Wednesday, February 16, 2011 9:05 PM
Subject: Simon Belk: A thank-you!
 
Dear all at Sax.co.uk,
 
I came to your Sussex store at the weekend and bought a Yanagisawa A902 Bronze with Vandoren AL3 Optimum mouthpiece.
 
With the intention of buying a Yamaha 82Z, I decided it really wasn't for me, showing what a disaster it could have been had I not at least tried it out first, which wouldn't be at all possible if it weren't for your store! I also want to thank the London store for sorting out a quick transfer of the instrument so that I didn't have to go all the way up to London to try it! 
 
Buying it through the school meant I had to leave it behind when I went home at the weekend, but your quick delivered meant that it was with me by today (Wednesday) only slowed down by the school, that ordered it on Tuesday - slackers!
 
I have literally been playing it all afternoon (including a 5 minute break somewhere!) and can say I absolutely love it! So thank you so much for all your advice and help, particularly Bill and Jim, in finding the right one for me!
 
Hopefully see you all soon (my wallet has been slightly singed this week, but I'm keeping my eyes on some of those metal mouthpieces!)
 
Simon Belk
 
 




 
From: Carol Gill
Sent: Thursday, January 27, 2011 6:22 PM
To: help@sax.co.uk
 
Dear Sax & Co,
 
Mrs Carol Gill Hire T J Saxophone Ref: 14084
 
I am writing to say Thank you for sending the Sax to me so promptly. I
would also like to say how impressed I have been with your company, the
whole transaction has been extremely smooth and slick!!! The Sax
arrived when your member of staff said it would and everything was included in the
delivery as promised. I was recommended to go to a company in Chichester by my
sons Sax teacher, but after visiting the company I did not find them
helpful and they also had no stock and I would have had to make a second trip to collect.
When I returned that day from this visit, I decided to surf the net
and I found your company. An absolutely brilliant service and I did
not even have to leave my house.
 
Thank you & keep up the good service. I will highly recommend your
company to my son's school, Portsmouth Grammar and of course all my
friends and family.
 
Kind Regards
Mrs. Carol Gill
 




 
From: Ville Kyllönen
Sent: 16 January 2011 21:09
To: scott@sax.co.uk
Subject: Order Number: VK713010004490
 
Hello,
 
I just wanted to let you know that the Bauhaus-Walstein M2S tenor arrived on
 
my doorstep last Friday and I have been enjoying it immensely since then!
 
First I must say praise because of the very good packaging that had secured the sax. Secondly, I was very glad that the sax plays so well straight from the box so I reckon you?re tech has done his work well.
 
The horn is very sturdy and built very well. As I inspected the horn thoroughly I couldn?t find anything to complain about the cosmetics, action or how the horn blew. It feels very slick and solid under the fingers and I must say how surprised I was that this horn is capable of producing such a big and full sound! It speaks with presence and sings well from top to bottom with richness to the sound without sounding too bright. (For the record, I tested the M2S with my regular setup of Morgan Excalibur 8 EMLL and both the old and new RJS 2M's)
 
With this weekend of experience on the Bauhaus-Walstein M2S tenor I feel like I got more than I was expecting and feel very happy about it. Money well spent!
  
All in all, I'm very happy about doing business with you and look forward to
 
ordering from you again.
 
With kind regards
 
Ville Kyllönen

 





From: Steve Summers
Sent: 07 December 2010 20:02
To: adrian@sax.co.uk
Subject: my nice new Yanigasawa 992
 
This is a thank you email,
 
I am very happy with my sax.
 
I expect you'll remember me as I was allowed several hours in one of
your rooms on sat 20 nov - you were very helpful and also patient
 
I've done 2 gigs already with it and its been great - i will grow into
it and later probably think about that silver crook.
 
Thanks again
 
Steve Summers
 





 
To : Jules Lawrence
Sent: Wednesday, November 24, 2010 4:22 AM
Subject: Rozek Yani Order....

Hey Jules,

I just wanted to say thank you to you and the rest of the staff at your shop.  You guys were amazing!  Great customer service and going the extra mile.  I really appreciate it.  As for the horn, it arrived in great shape and I can't say enough good things about it!  I've been playing it next to my VI for the last few days and I am very happy with the purchase.  Thanks again and Happy Holidays to you and the rest of the guys at shop.  Take care.


Steve Rozek
 




From: Jaclyn Charlton
To: jules@sax.co.uk
Sent: Thursday, October 07, 2010 3:05 PM
Subject: thankyou

Hi there,

I came yesturday to try out some sax's and you brought the 1938 tenor sax up to your shop for me, it was such ashame that it didn't have the sound i was looking for.
I would just like to say thankyou for all your help and i had a fantastic day! Ive come home and i LOVE my new sax, couldn't wait to get it out of the case and crack on with some rehearsing.

You have a fantastic shop and i wish there was something like that around here or you could pick the whole shop up and move it here for me hahaha!

thankyou for all your help and hopefully i will be back soon.

Kind Regards
Jaclyn Charlton
 
 



From: Andy Mullin
To: jules@sax.co.uk
 
Sent: Saturday, September 04, 2010 10:23 AM
Subject: Re: Order Number: AM637410001827
  
Hello
 
just a few lines to thank you for the quick delivery of my Yanagisawa
A9937 Solid Silver alto. (AM637410001827)
i ordered it on the 2nd of sept about 10:30 am and it was here in Sweden
at my front door on the 3rd by 14:00.
It is truly a magnificent instrument Aesthetically and mechanically. The
intonation is spot on.
It has good resistance but maintains flexibility .
I love the sound it is far more interesting than my old Buffet series
400 It must be due to the silver.
It is the third sax i have ordered from you. I have a selmer SA8011
tenor and a yamaha Custom YSS875EXHG.
In all three cases the instruments where well set up and delivered it
appears by rocket power.
 
Many thanks
Andy
 




From: Graeme Turner
To: jules@sax.co.uk
 
Message: Hi Phil and team,
 
I'm not usually one for writing in to comment on things, good or bad, but
the purchase of a new Rampone copper straight soprano from you guys
recently has waranted the effort a hundred fold.
 
Simply, it looks spectacular, feels spectacular, blows spectacular, and
after 46 years on this planet, 38 of which I've spent with numerous
saxophones strapped round my neck, blowing in over 40 countries worldwide,
 
it's the best horn I've ever purchased!!!
 
I picked it up from your great new london store a few weeks ago, and it
went straight on the gig I had that night, to be fired in anger. The
amount of compliments it illiceted from the guys in the band and punters
alike, really amazed me. I'm now on gig 16 and not only do I keep picking
it up to blow it, but the compliments are still coming. I've also had it
in the studio on an album session and it sounded fantastic.
 
Please pass on my gratitude to Rampone, whatever they are doing to build
horns like this, I take my hat off to them. This is the soprano ive been
waiting for, move over Yanigiswa there's a new kid on the block!!!
 
Ahhh thats better!
 
Graeme Turner





From: Szymon Lukowski
To: jules@sax.co.uk

Sent: Tuesday, May 11, 2010 9:34 AM
Subject: Package has arrived :)

Hello sax.co.uk team,

I'm very pleased to tell you that the package with Yanagisawa neck and other
accessories has arrived yesterday evening. The new neck has dramatically
opened up the sound, making it more even in the whole register :). I had it
with my alto on a jam session yesterday, and even my bandmates (who are
really deaf in terms of saxophone sound ;)) noticed the difference :).
Shipping was just lighting fast - not even the whole week!

Thanks a lot for your great work, I hope that we'll be able to do business
once again :).

Best regards,
Szymon Lukowski
soprano, alto & tenor saxophones







From: ColPierce@
To: help@sax.co.uk
Sent: Saturday, February 20, 2010 12:45 PM
Subject: THANKS FOR YOUR HELP & PROMPT SERVICE
Dear Sax.co.uk,
Just a quick line from a complete beginner to thank you for the assistance I received by using your very helpful, well set-out & user-friendly website, followed up by your excellent service when I ordered some reeds & a basic DVD to start me off (delivered promptly by 1st class and at minimal charge to boot).
I found your website by typing "Saxophone" into AOL's search engine and I'm very glad that I did so. I hope to call into the Denmark Street shop next week during a very rare trip to the Capital.
Would you by any chance you know of a similar site/shop relating to Trumpets, which I've been playing on & off for over 40 years? Whatever searches I've tried on Trumpets, Cornets, etc, find mainly American sites and I don't seem to be able to find anything as helpful as your Sax site.
Keep up the good work,
Colin Pierce, Formby, Merseyside.







From: Tessa de Moulpied
To: jim@sax.co.uk
Sent: Friday, February 19, 2010 2:12 PM
Subject: Thank you
Hi Jim
 
Just wanted to say thank you to you and team for all the help you gave us when purchasing our Pink Trevor James Sax. Despite the original problems with the Saxophone you had in stock the service you gave us was genuine, helpful and excellent. I can not thank you enough for arranging a Saturday delivery, it arrived in perfect condition by 10.30 and my daughter was thrilled and amazed with her present.
 
I can not thank you enough and would highly recommend your services to anyone, and will most definitely shop with you again.
 
Kindest regards
 
Tessa






 
From: morristraduction
Sent: 10 February 2010 19:24
To: london@sax.co.uk
Subject: Mouthpiece
 
Hi there
Just to say thank you for your excellent guidance and insight during my recent trip back to buy a mouthpiece. I'm delighted with the new sound from the Selmer - which is just what I wanted even though I really didn't have the words to express it. A very enjoyable hour spent at your shop and a wonderful outcome. Now I just have to learn to play the thing....
:-) Many thanks again...
Andrew Morris







From: michael turp
To: help@sax.co.uk
Sent: Tuesday, February 09, 2010 8:30 PM
Subject: my Sax
 
You may not remember me but I call to see you just before Christmas and left my nice old Yam T61 with Colin for repair, ( I'll come to that soon), I have to say that my time at your store was wonderful, your staff were very helpful in choosing the right mouth piece for me and so helpful with the other things, in fact when I bought my last new car the garage staff have a lot to learn from you, the next time I am in England I am going to call just for a coffee and the atmosphere. Colin, well when I got back down south after Christmas he met me in Horsham with my much missed Sax and we had a good chat about it and now I am back in France and "back at it" it plays and reacts absolutely fantastic and a special thanks to Colin and all the team at the store, you have a lifetime customer (pity I am now 67) but I will use you all the time.
Thanks to all
Michael Turp
 





From: Dag Veidal
To: Help@sax.co.uk
24/12/09
thanks for incredibly fast service, you are even faster than
the Norwegian web stores with your deliveries! I have never experienced
ANY web shop delivery that fast from anywhere in the world!!!

I have visited your store in Denmark Street on several occasions, but
now I'm going to be a regular customer via the web-shop!

Thanks a lot!

Merry Christmas from Norway!

Best regards,
Dag Veidal





 
From: Nick Thompson
To: London@Saxophones
Sent: Monday, December 07, 2009 5:43 PM
Subject: Thank You
 
Mauriat PMXA-67RUL Influence & SR Tech. L85
 
Hi Adrian,
 
Just catching up with myself and wanted to drop you an email to say thanks for the great service.  I visited both you in London and the guys at Crowborough on at least four occassions before making my final decision and nothing was too much trouble for you, thanks for your patience.  My sax and mouthpiece set-up is fantastic, although I'm still getting used to it as it plays better than I do ! 
 
Thanks also to Jules and the finance team for setting up my Take It Away finance so quickly.
 
No doubt see you again next time I'm in London.
 
Regards, Nick






 Dear Jim, Jules and Phill,
Our order arrived yesterday and we are absolutely thrilled, thank you so much. Your professionalism and kind advice made the purchase an absolute pleasure. My Runyon Quantum Metal is a real bad boy! It is the naughtiest mouthpiece I have ever heard. Mind you I have really cranked it up by leaving the spoiler in, put on a Hahn synthetic reed and bound it all together by a Rovner ‘Versa’ ligature. Wow! Such power and easy blowing, and the top end really screams. It is like having a ‘Big Bertha’ in your golf bag, ready to bring out and blow the competition (over indulgent guitarists) away.
As for the Audio Technica wireless mic systems, we haven’t had a chance to try them out yet. But with our new Band’s first concert on Friday, the systems came with enough time to get them set up properly before we perform. Should be a real blast.....Bar Walking....., anyone? Anyone? Yes...I think so!
Cheers again guys and look out for my order of a PMT-66RUL in the not so distant future.
Keep up the great work.
All the very best,
Alan






From: TracyTJF77@
To: london@sax.co.uk
Sent: Wednesday, October 21, 2009 2:40 PM
Subject: Excellent service

 
Dear all,
 
Just a quick note so say a very big Thank you, for all the help your team gave us last Saturday in choosing a saxophone. how patient you all are! especially as we were last out of the shop.
 
We initially came in to buy a soprano but after listening to you advice chose a tenor. We were also very impressed by the speediness in which you turned the order around and got the delivery sent to essex music services the same day. An excellent service all round and we shall definately be visiting you again in the future and recommending your services.
 
By the way Eliza is chuffed to bits with the sax and has her first lesson on Friday with Geoffrey Wilson.
 
Thank you again,
 
Tracy, Ian and Eliza French






----- Original Message -----
From: Andrew Scrimshaw
To: phill@sax.co.uk
Sent: Tuesday, October 20, 2009 1:18 PM
Subject: Thanks
Hi Guys,
ID like to say a big thanks to the guys in your London store, I bought my first Saxaphone on December 23rd 2009 and have since gone back for 2 more. After just 10 months of playing I had my first Open Mic Gig with a band.
Attached are 2 photos.
19th October 2010. The Maybury in North London
Thanks again for your great service and support.
Andy






 
From: allenworcester@
To: <help@sax.co.uk>
Sent: Wednesday, October 14, 2009 3:40 PM
Subject: Mauriat Le Bravo Tenor Sax

Dear Bill

Thank you for preparing my horn which arrived this-morning at 8.00
am!

The instrument plays like a dream, the quality just oozes out of
the
horn both in terms of sound and appearance.
The "Take it Away" scheme is brilliant - how else could I have
obtained a horn of such class, and the speed at which the whole
process
was accomplished was amazing.

Once again, many thanks to you and all your colleagues at the Sax
company!

Best wishes

Allen Worcester



 

From: Tilka Lavrič
To: help
Sent: Tuesday, October 06, 2009 7:09 PM
Subject: Re: Order Number: ML126010033587

 
Dear Jules,
 
I am writing to express my gratitude for your suggestion concerning Silver Selmer I got two weeks ago. I felt a bit sceptic after seeing the tag "made in Thailand"
But my daughter was today thrilled by this wonderful present. She is absolutely happy although she already has a Yamaha alto sax.
Sooner or later I will buy from you a tenor sax. You re a trustworthy person and I hope you have a lot of grateful customers like myself.
 
My daughter will get a tenor sax as a  graduation gift from your hands I hope.
 
Many, many thanks again  and good luck in life!
 
Tilka








----- Original Message ----- From: Richard Godley
 To: <help@sax.co.uk>
 Sent: Tuesday, September 29, 2009 2:35 PM
Subject: Attn: Managing Director, Sax.co.uk


Dear Sir,

I felt the need to thank you and the staff at the Crowbrough store for their outstanding service and hospitality that my son Josh and I received when we came down at the weekend to buy him a Tenor. Nothing seemed to be too much trouble, they were helpful,  informative and most of all made it fun, a day to remember for both Josh and me.

We have received the Sax today, when he gets home from school there will be one happy little boy.

Again Many many thanks for making it a painless experience, I will be recommending you to the head of music at the school.

Your faithfull

Rick A W Godley.






From: Catherine Hardy
To: help@sax.co.uk
Sent: Thursday, September 17, 2009 9:02 PM
Subject: Thank you :)

 
Hi guys,
 
Just wanted to say thanks so much for all your help in choosing my new tenor (I got the beautiful Trevor James frosted silver one about a month ago) as well as mouthpiece, reeds, case, etc! The tenor is so gorgeous- it's literally been turning heads at gigs and so many people have said they've never seen such a beautiful sax before, and more importantly the sound it makes is fantastic too, just what I was looking for! I'm very very pleased with it, and just wanted to say a big thanks to all the staff for being so friendly and helpful as I spent hours going through tons of saxes and mouthpieces!!
 I was so impressed with the range of saxes and accessories you stock and after 6 years of browsing your website it was well worth the pilgrimage to the Crowborough store!  I live in hope that you'll open a shop in the West Country so I can make regular trips!
 
All the best,
 
Cat Hardy





----- Original Message ----- From: "alan widdrington"
To: <london@sax.co.uk>
Sent: Friday, September 04, 2009 8:05 AM
Subject: Your fantastic shop...

Hi all,

We came down from the North East of England last week, blinking from our coal mines into the dazzling light reflected from your amazing selection of saxophones! Thanks to your excellent website I'd been able to do my homework and narrow down the choice before we arrived, otherwise I'd have still been there today. Even so, making a decision was deliciously difficult, but superbly facilitated by yourselves. Your service was really friendly, highly knowledgable, very sensitive to customer needs, and which felt personal: the imperative for you was less about just selling a sax and much more about making sure I felt I was buying the RIGHT sax. I appreciated the unlimited amount of time and space you allowed me to play them all and make up my mind, with no pressure (save that of sheer choice!!) and with a constant supply of instruments to pursue until I found what I was looking for. You didn't lurk, either, which can be the case in some shops and which can put a person off, and yet you were on hand for tips, advice, suggestions and .....more saxes to choose from! We had a great afternoon, and took home a FABULOUS Yanagisawa T902, which is absolutely spot on: the exact sound I was seeking. Thank you so much for everything.

They were very impressed when we got back down the pit: had me playing all their favourite Coal Porter numbers....
 
Alan Widdrington

 


 
From: Chris Cornish
To: help@sax.co.uk
Sent: Thursday, August 20, 2009 12:40 PM
Subject: RE: Order Number: MJ23AH10033278

 
Dear Sax.co.uk,
About 2 months ago I purchased a P.Mauriat PMXA-67RUL from your London store.
At the time I was asked to let you know how I got on generally.
 
Firstly let me say that the service and shopping experience was a pleasure. Having worked in a high end retail outlet and sales myself I appreciated the time and advice that I was given (and the coffee).
 
Having played the saxophone for 17 years this was an exciting shopping trip for me, investing in a proffessional standard horn after running my Yamaha YAS-25 into the ground.  As a student the correct investment was vital as I will be playing this horn for a long time and it marks my development into more than just a keen amateur/semi pro musician.
 
I was given the opportunity to play all the high end saxophones in the store on a number of occasions and make an informed choice.
 
As for the P.Mauriat:
It's a beast. As a funk/blues and jazz player I wanted a full vintage sound. My budget wouldn't stretch to a Selmer Mk VI in good condition and the 67RUL was the closet equivalent I played (but with none of the footfalls of an old horn).  The new Yamaha's and Yanagisawa's were predictably well made and had very fast actions but felt characterless compared to the Mauriat.  The new Selemer's at a grand more were predictably superb but I couldn't justify the cost difference given how much the Mauriat offered.
 
Of course the choice of a horn is very personal and your set up will alter the sound considerabley (I play a Meyer 6* New York with the Vandoren File cut Java's) but having played the sax now for a couple of months it still amazes me every time I pick it up.  I have gone up in reed strength and still find it like a wild animal that needs taming, this is common in guitars but not saxophones in my experience, it just keeps giving.  Between it's appearance (the un-lacquered finish is just beautiful and gives it that vintage look) and deep resonant sound I have found a sax to take me to the next level (and with a lot of work hopefully beyond).
 
Thank you for making the experience a pleasure. I will be recommending Sax.co.uk and the P.Mauriat to all the horn players I know.
Regards
 
Chris Cornis
 




From: Wayne Holden
To: help@sax.co.uk
Sent: Saturday, August 15, 2009 11:11 AM
Subject: SELMER LIBERTY
Good morning. I recently bought a Selmer Liberty form you in the bronze finish, and I have to say what a fantastic sax this is. Great look, but even better sound. The sound is quite dark & rounded. The action of this sax is also fairly quick too. I am playing it with a Runyon 7 plastic mouthpiece with a La Voz medium reed and it has quite a buzz to it. The sax performs very well through out the register from top to bottom. I also have a Mauriat PMXT66R tenor & I only bought the Selmer Liberty alto as a second low cost instrument to mess about with. The problem is, im that impressed I can’t put it down & I prefer playing it to my tenor. I would recommend this sax at this fantastic price to anyone who’s looking to learn the sax, or up grade to a better instrument.
Thank to you all
Wayne Holden.
 




From: "Martin Fennell"
To: "'help'" <jules@sax.co.uk>
Sent: Monday, August 10, 2009 6:40 PM
Subject: RE: PMXT-66R

Jules, I recently spent over 3 hours in your store choosing, with your help, mpcs for both my Alto and Tenor saxophones. I'm very pleased with both purchases - V16 ebonite for my Yamaha Alto, and Berg Larsen grained ebonite for my 66R. Many thanks for your help (and patience), and what a joy it was to visit your store. I'll be back on my return visit to the UK next summer! I also took the opportunity to visit your excellent Denmark St shop when I
was in London.