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| About Ussax.co.uk is the trading name of saxophones Ltd. Based in East Sussex, UK we have a 5,000 sq ft showroom usually displaying around 300 saxes all of which are available to play in one of the demo studios. We are complete sax specialists stocking numerous accessories, the majority of which are unavailable through general music stores. If you are lucky enough to live locally then please come and visit us otherwise we can provide unparalled service by mail order. We also have a saxophone showroom in London's famous "Tin Pan Alley" at 21, Denmark St.Our Company registered address is 601, London Rd, Westlcliff-on-Sea, Essex SS0 9PE but this is our accountant's address so do not expect to find any saxophones there! |
| Making A PurchaseMaking a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.We accept credit & debit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency at the current rate.We accept Visa, Mastercard, American Express, Switch, Delta & Solo cards. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. |
| Delivery ScheduleWe deliver your order right away. Orders recieved before 2pm are normally shipped the same day by 24 hour courier first or second class post. International orders are generally received in under 7 days. |
| Back OrdersIf your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax ChargesFor orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero . |
| Credit Card SecurityAll credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are not held in clear text on any web site. |
| GuaranteeWe guarantee your satisfaction. Unless otherwise stated, all goods are fully guaranteed for 12 months and some for as long as 5 years! |
| Reaching UsIf you need to reach us, please email us at help@sax.co.uk, alternatively, you can call on 01892 662533 (International +44 1892 662533) or fax us on 01892 662566 or write to us at sax.co.uk, Brooklands Park, Farningham Rd, Crowborough, East Sussex, UK TN6 2JD. We generally have well over 300 saxes in stock and personal callers are welcome. Normal opening hours are Monday - Friday 9 - 5 and Saturday 10 - 5. |
| Privacy Policysax.co.uk do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option. |
| Returns PolicyReturns Policy EEC based mail order customers have a 7 working day cooling off period from receipt of goods during which they have the right to cancel and then return at the customers cost for a refund. This does not apply to custom order goods. Where there are hygiene issues such as mouthpieces & reeds they have tamper proof seals so the right of cancellation only applies where the seal has not been broken. The goods must be returned safely at the customer's cost, with their original packaging, in brand new unused condition. We recommend that any returns are made by using a national courier service and fully insured in case of loss or damage. |